Innovative Features to Accelerate Growth
DreamTec Command offers a wide range of features that help to streamline operations and evolve your organisation.
Our customers can do business faster, more efficiently and with little or no errors. DreamTec Systems’ software engineers work continuously to improve the system, adding new features and upgrades all the time. Many of these developments are designed in collaboration with our customers, as we expand functionality to meet their needs. Clients are free to avail of any system enhancements or can choose to disregard them with no impact on functionality.
“DreamTec Command allows us to monitor our delivery process in near real time, minimising paperwork, giving accurate information to our customers and reducing our cost to deliver. There is absolutely no way we could ever return to a manual process.”
Explore the Benefits
“There are so many benefits to installing DreamTec Command. Electronic meter integration. Data is available in real time. Management and monitoring of stock movements, vehicles and drivers. Meaningful reporting on depot and driver performance. An open and transparent audit trail for every pump and transaction.”
Click on the icons below to learn more about the benefits of DreamTec Command.
DreamTec Command’s dashboard gives you complete oversight of your operations in a live setting. View all vehicle and stock movements as they happen through a single, user-friendly, online dashboard. From this control centre, you can identify bottlenecks, reroute deliveries and respond to orders in real time, making your distribution activities razor sharp.
“DreamTec Command gives me complete transparency over what activity is going on in the field.”
By choosing DreamTec Command, our customers enjoy the functionality of a standard fleet tracking system but with the unique benefit of stock and meter tracking. Exclusive to DreamTec Systems, this technology lets you monitor driver and vehicle behaviour – tracking things like speed, progress and timings – but it also allows for continuous stock supervision. You can account for every drop of fuel, knowing exactly where it was delivered and the quantity and duration of every pump. You can also detect any stock additions and generate stock movement reports.
No other system lets you track and protect your assets in this way.
“DreamTec Command gives us full visibility over all stock movements. We can now track where each delivery has been done and it ensures tighter stock control.”
Growing distribution companies can struggle to keep pace when relying on paper-based systems. Extending into new geographies, taking on larger commercial contracts and building up a fleet all pose serious challenges for manual paper processing. With no limit on fleet capacity, DreamTec Command enables your business to expand quickly and efficiently.
Using our live online trail, map and grid views, along with our unique reporting tools, you can assess driver or depot performance and stock transactions – both in real time or over a chosen duration. You can determine the progress, location and stock levels of any vehicle in your fleet at any time throughout the day and redeploy resources at the touch of a button.
Our two-way messaging feature allows you to communicate important messages and same-day orders to your drivers with minimal interruption. By incorporating a precise date and time log, accountability is established and productivity rises.
All movement and transaction data is captured, transferred and stored electronically, giving your personnel more time to secure sales and make deliveries. As everything can be managed from head office, there is less need for local administration centres to service remote depots.
DreamTec Command’s innovative tools make complicated stock reconciliation a thing of the past, freeing your staff up to do what is most important – deliver fuel.
“DreamTec Command significantly increased our workers’ productivity and helped make substantial financial savings throughout the organisation.”
High prices and low traceability make fuel a prized commodity. With tight profit margins and substantial competition, every drop must be accounted for.
DreamTec Command’s unique stock and meter tracking function sets it apart from any other system on the market. Our technology allows you to quickly identify discrepancies between tickets and pump readings. By collating GPS and meter information, the system helps to detect any irregularities that could compromise both you and your customers. Stock anomalies, like multi-drop drift, where a pump is started in one location and finished at another, can no longer slip under the radar.
Unlike paper-based systems, auditable evidence of stock and location data is captured and recorded electronically, providing you with the necessary information to substantiate any stock disparities and to quickly resolve customer disputes.
In addition to monitoring stock activity, our geofencing tool allows you to set specific parameters for an individual driver. If the truck exceeds this boundary, an alert is sent straight to the dashboard, enabling you to protect the safety of the driver and the integrity of your stock. You can also programme a sealed delivery, which advises you immediately if any driver delivers stock outside a selected zone.
Similarly, with the unplanned stops tool, you can input your chosen time limit for vehicle stops. The system instantly notifies you of any stop beyond this duration, safeguarding your stock and facilitating man-down tracking.
We have found that, over time, drivers appreciate the peace of mind that our system brings. Not only do they feel more secure as they carry out deliveries, but continuous auditing also ensures that any stock discrepancy can easily be accounted for.
“The system gives us real-time information on what exactly is happening in the field.”
Paper-based systems create many inefficiencies. Retrieving tickets from remote drivers or depots can be a challenge and dockets are often mislaid. Frequent product or price changes mean reprinting order books or correcting tickets by hand. Manual data entry is a breeding ground for human error. Delays, mistakes and miscalculations all represent a cost to your business.
With DreamTec Command, every transaction is carried out and captured electronically. Information is transmitted from your ERP system via the online dashboard, straight to the driver’s handheld computer and back again – eliminating the potential for inaccuracies and helping your business to move faster.
Depending on your ERP software, the system can enable a daily pricing matrix to be downloaded to the handheld. The correct cost to the customer is then automatically calculated based on the prevailing rate and the meter stamp of the quantity delivered, not the quantity ordered. The driver does not need to do any last-minute sums on a calculator, the customer gets the right price and your business doesn’t lose out.
Our system also does away with cumbersome and expensive paper-based storage. All tickets, with a meter stamp and a customer signature, are stored securely in your ERP system, making it simple for your office team to locate any transaction, at any time, using the calendar function.
“There are less accounts discrepancies, less paper and less admin work.”
Not only do paper-based systems lead to greater inaccuracies, they also rely on human resources for manual data entry. The electronic nature of DreamTec Command means that your staff don’t need to spend hour after hour logging every transaction. Instead, they can focus on more productive, profit-generating tasks.
As soon as the driver submits a signed delivery ticket from the handheld, an electronic copy is sent to your ERP system and all transaction information is filed in the ERP sales ledger. Your finance team can then issue an invoice immediately – no more waiting for days or weeks for drivers to return dockets – and month-end accounting becomes a breeze. With DreamTec Command your accounts are always up to date, debtor days are reduced and cash flow is improved.
Any adjustments to orders made out on the road are captured through the driver’s handheld and automatically stored in the ERP system. There is no need for duplication or reprocessing of information back in head office, saving you time and money.
Daily vehicle inspection reports can be performed using the handheld, with the driver ticking each item on the big-button screen. The completed report is then stored in the dashboard for easy retrieval. The system automatically generates an email if the driver observes any defects, sending the information to head office or directly to your garage. Parts can be ordered straight away, lowering wait times and minimising risk of damage to the vehicle or time off the road.
“DreamTec Command has had a dramatic impact on our gross margins.”
With real-time vehicle and stock tracking, you can instantly and definitively answer customer queries without disrupting the driver. You can view the live status of all orders throughout the day and assign same-day requests to the driver’s route from your ERP software to the handheld device, depending on his location and available stock. Knowing exactly where every vehicle is and what quantities it has on board means you can provide a superior service to your customers, helping you to outperform your competitors and drive retention.
Using the calendar function, a transaction from any date or time can be recalled at the touch of a button. With the precise time, location and product details included, you can quickly resolve any delivery disputes and maintain more positive customer relations.
“Customer retention is number one. DreamTec Command allows us to differentiate ourselves from others with improved customer service.”
DreamTec Command features a selection of reporting and analysis tools that offer performance insight, helping you to put information to work for your business.
Employing data analytics, the system allows month-on-month or year-on-year comparisons. By measuring aspects such as productive time, number of transactions or delivery quantities, a clear picture of performance is produced. The data can be configured by date, driver, depot or company-wide. Specialist reports on multi-drop drift, unplanned stops and irregular hours or distances are also facilitated, letting you examine activity through specific lenses.
The information gathered by the system can also be used to generate heat maps. Heat maps show the concentration of orders, or lack of them, in a particular zone over a specified period of time. Like our other reporting tools, they can be individually programmed, showing you the overall sales in a region or broken down into product type and value. These insights help to identify areas of lower distribution coverage for future marketing campaigns, along with any unprofitable accounts.
Our market comparison tool is a very special resource. Calculating the average performance results from all our customers, it allows you to live-benchmark your business against that of your competitors.* Over time, you can analyse your productivity compared to the market, enabling you to pinpoint trends and create new learnings to improve your business.
*Please note, no competitor identities are disclosed. The system collates the data and presents it anonymously as market averages.
We have designed our system to integrate with a wide range of software, hardware and meter technology. In fact, we have yet to come across an electronic meter that, subject to a few minor adjustments, our system has not been compatible with.
Not just focusing on the main providers, we have configured DreamTec Command to integrate with over 50 different ERP and accounts packages. For any new packages, we work closely with your ERP supplier to deliver a seamless integration.
DreamTec Systems partners with the leaders in rugged technology, specifying the most robust and practical hardware to suit our customers’ needs. Unlike many of our competitors, we work to maximise your existing resources and integrate our system with your current meter printers, ensuring a simple, one-pass process for the driver and saving you money.
DreamTec Command is a hybrid, on-premises and cloud-based system, offering the best of both worlds by keeping your customer data local and storing other information in the cloud. A small amount of hardware installation is involved but this is generally a very straightforward process.
As no hardwiring is required, our meter tracking device can be installed without the assistance of an electrician. With easy-to-follow instructions, you can have each truck up and running within 30 minutes and driver training is not necessary. Saving you time and money, the plug-and-play nature of this entry-level system means less time off the road and no third-party costs. And, in the unlikely event that you have any concerns, our dedicated support team is available to quickly troubleshoot the issue.
While mobile fleet management does call for more hands-on installation, the process is not complex. Depending on your preference, we can provide simple instructions for your garage crew or demonstrate installation on site. Using a ‘train-the-trainer’ approach, we then deliver comprehensive training to your driver and office personnel in line with your needs. You can find more details on our installation and training procedures by clicking on the Working With Us section of our website.
The DreamTec Command dashboard comes with unlimited user logins as standard. Anyone in the company, whether in the operations, transport, sales or finance department, can connect to the online dashboard at no additional cost.
Even though we don’t charge individual licensing fees, we still tailor access to suit your company’s requirements. This hierarchy of login can restrict access to the system by depot, department or individual personnel.
What’s more, we also offer unlimited logins to our free Android and iOS smartphone app, giving you a convenient overview of business performance in real time, no matter where you are.
Many of our competitors supply devices for free but lock the customer into a multi-year contract for anything up to five years. We do things differently, preferring our clients to choose to continue doing business with us. We provide our hardware at a fair price and then charge a monthly maintenance and service fee. Our customers have the freedom to walk away at any stage and we are especially proud to say that not a single one ever has. This approach also spurs us on internally, working continuously to improve our offering and add value for our customers. With DreamTec Command, you can enjoy a quick return on your investment.
“DreamTec Command has paid for itself in a very short time; we have no hesitation in recommending it to any fuel distributor looking to grow their volume and improve their bottom line fast.”
Excellent customer service is what makes us ‘us’ and sets DreamTec Systems apart from other companies in our industry. Our ‘In It Together’ attitude means that our clients experience the very best in customer and technical support.
Our team is incredibly knowledgeable, flexible and easy to deal with. We don’t turn every problem or small change into a billable project. Instead, we conduct our business with fairness, transparency and respect.
Please visit the Support section of our website to learn more about our dedicated customer team.
“There is always someone at the other end of the phone to offer a quick solution.”
We invested considerable time and expense to achieve legal verification for our system and our meter tracking device now holds MID certification in accordance with Weights and Measures regulations. Many of our competitors have not made the same investment, leaving their customers open to non-compliance and exposing their vehicles to the risk of seizure.
DreamTec Command’s electronic data capture also enhances legal compliance. All transactions are independently meter-stamped and securely stored for easy recall. Similarly, daily vehicle inspection reports are automatically saved to your ERP system, safely filed for audit purposes.
Good drivers can be hard to come by and, sometimes, even harder to retain. While there is often some initial resistance to electronic systems, after a short time most drivers would never return to paper-based distribution.
System sophistication can be a deal-breaker in a driver’s decision to switch employer. Our big-button technology and easy-to-use interface eliminate many of the more menial and frustrating tasks that drivers are faced with, streamlining activities and simplifying order management. DreamTec Command helps you to retain the drivers you have and to attract new talent to your organisation.