Choosing DreamTec Systems
We want your decision to work with us to be a simple one.
Changing the way your business operates can be daunting, so we have developed a clear roadmap for our customer engagement and change management process, letting you know exactly what to expect and when.
The process varies somewhat, depending on which components of DreamTec Command you require, but our commitment to openness and transparency throughout does not.
Customer Engagement and Change Management Process
Our customer engagement and change management process ensures that DreamTec Command can be incorporated seamlessly into your organisation in a very short period of time.
From initial enquiry through to full implementation, we can have you up and running with meter tracking in a number of days. Mobile fleet management calls for a more involved implementation. That said, from start to finish, most of our customers are ready to go in an average of about three months.
Our process can be summarised in the seven key steps outlined below:
If we sound like a good fit for your business, talk to a member of our team to find out more.
Our pricing model is designed to give customers choice. Many competitors offer free hardware but tie their customers into multi-year contracts. This hardware is very often below par and companies can find themselves trapped with an inadequate system that they are forced to endure.
DreamTec Systems offers a better alternative. We supply top-quality rugged hardware at a reasonable price and then charge a monthly servicing fee. We also extend considerable discounts for large orders.
Clients who use our meter tracking function pay a one-off cost per device and a monthly fee per vehicle thereafter. This gives them unlimited dashboard and smartphone app access and the support of our excellent customer service team.
In addition to a small charge for system activation, the initial outlay for mobile fleet management covers the cost of hardware. As such, the final figure depends on the nature and quantity of the hardware selected but we always keep prices as low as we can. Once the system is up and running, we just bill a monthly maintenance and service fee. As with meter tracking, this includes unlimited login licences and open access to our dedicated support team. All logins can be configured by user, so you can control who sees what and when.
Electronic billing and direct debits keep the process simple. And, with no minimum contract, you are free to move on at any time – but we are happy to say that would make you a first.
An electronic meter is all you need to get meter tracking active on your fleet. We have integrated with every single meter brand that customers have presented to us, so we are confident we can fit with yours too.
Mobile fleet management works with your in-house ERP or accounts package. Having integrated with over 50 different software brands, it is likely that we have experience with yours. If not, we will coordinate directly with your ERP provider to seamlessly integrate our system.