HOW IT WORKS
A System to Suit Your Business
DreamTec Command is a two-part system.
Both parts can be supplied individually, together or as a gradual rollout.
1. METER TRACKING
The meter tracking function is our entry-level offering.
Quick and simple to set up, it can be shipped with clear instructions for self-installation and requires no driver training.
2. MOBILE FLEET MANAGEMENT
Mobile fleet management is a more complex solution, involving integration with your ERP or accounts software, bespoke configuration, hands-on implementation and change management.
Though easy to get up and running, our meter tracking function relies on sophisticated proprietary software. It is specifically designed for fuel distribution companies seeking greater control over their physical and human resources.
Meter tracking device fitted to each truck – easy self-installation and no driver training required.
Device reads data from electronic meter.
Meter information layered with GPS coordinates every 6 seconds and transferred to online dashboard.
Combined meter and GPS data configured through system to present insightful, accurate and actionable analysis.
Office team monitors vehicle and stock movements in real time.
Integrity of stock and safety of personnel protected throughout the day.
Real-time data and reporting tools assist immediate and longer-term business decisions.
Search-back facility reduces administration and quickly resolves customer queries.
First, our meter tracking device is fitted to the truck. This links up with the electronic flow meter and collects data on every stock movement as the driver goes about his day. GPS coordinates are then layered over the meter data and the combined information is published to an online dashboard in real time.
Back in the office, or on the go, your team can access the dashboard throughout the day to review the current status. They can view the vehicle trail, see the number of deliveries made per driver and monitor the level of stock on board every truck at any given time. Aside from the normal functions of a fleet tracking system, DreamTec Command presents the collated analysis of stock and vehicle activity, enabling the redeployment of resources in real time to maximise productivity and enhance customer service.
As each day’s movements are recorded in the system, a picture can be built up over time to determine trends and assess performance. Data on delivery quantities, times and locations; unplanned stops or multi-drop drift is displayed through the system’s reporting tools and helps to monitor work rates, detect discrepancies and inform business decisions. Our market comparison tool even allows for live competitor benchmarking – giving you unprecedented market insight – and heat maps can be generated to identify gaps in your distribution coverage for future targeting. The DreamTec Command smartphone app also provides a useful snapshot of business activity from anywhere, at any point throughout the day.
The calendar function within the system lets your team pinpoint a transaction or movement from any date at the touch of a button, dramatically reducing administration time and swiftly resolving customer queries or disputes. And, with unlimited dashboard logins as standard, you are granted company-wide connection at no extra cost. We can configure access by depot, by department or by individual personnel – whatever your business requires.
Mobile Fleet Management
Mobile fleet management offers a full mobile solution for distribution businesses. It is designed for companies looking to move away from paper-based or unreliable electronic systems and to gain greater accuracy and productivity across their field and office teams.
DreamTec Command integrated with internal ERP software.
Office and driver teams receive system training.
ERP data flows through online dashboard to handheld computer in driver’s cab.
Daily orders and routes transfer from ERP package to handheld.
Office team monitors delivery activity in real time.
Using the big button interface, driver completes delivery and prints ticket. Ticket displays header, meter stamp and price – all generated from handheld and meter.
All transaction data transfers immediately through dashboard to ERP live environment, along with signed POD.
Office team accounts for every stock movement and every driver, issuing invoices straight away if required.
Real-time overview enables immediate redeployment of resources, leading to enhanced customer satisfaction.
Paper transactions eliminated – creating greater accuracy, less duplication, reduced operational costs, paperless filing and an auditable sales trail.
The driver is supplied with a robust handheld computer that links back to your ERP or accounts package. Instead of introducing a second database to mix, we integrate our system with your existing software, creating a seamless stream of information across the company. We investigate how your business sets its pricing and manages its stock and configure the system in line with your processes.
As order information is entered into the ERP system by your office team, it is assigned to a particular driver and routed. This information is then automatically exported to the DreamTec Command online dashboard and flows down to the driver’s handheld. When the driver logs in at the start of each shift, a full list of orders is displayed on the screen. Using the big-button interface, the driver can reroute the orders based on his local knowledge and this information filters back to the online dashboard, keeping your office team up to date.
Colour coding shows the status of every order on the dashboard, changing throughout the day as the driver completes each delivery. Your office team can monitor the driver’s progress and, when incorporated with our meter tracking function, view the quantity, time and GPS location of each delivery.
When the driver arrives at the delivery site, he selects the order on the handheld. The customer details are automatically printed on the delivery ticket and control is then passed to the meter. The driver sets up the meter as normal and begins the pump.
Once the pump is complete, the driver directs the meter to print. The meter stamps the exact details of the product and quantity delivered onto the ticket. This is printed alongside the header information and the final price and then presented to the customer. Your current pricing matrix can be fed through from your ERP system, so the driver never needs to calculate the price, even if the volume delivered varies from the original order. That means the correct cost is always applied for the quantity sold, not the quantity ordered.
The customer is asked to sign an electronic version of the delivery ticket on the handheld screen or the driver can do so for non-attended sites. The ticket is printed and supplied to the customer and the driver leaves the site without any paper to handle. An electronic copy of the delivery ticket with POD is then fed through to your office team in PDF format within one minute of completion and is automatically stored in your ERP system against the relevant customer account. When all the orders are carried out, the driver completes and signs the end-of-day report on the handheld and this is uploaded via the dashboard.
At the close of business, every stock movement is accounted for, every ticket can be invoiced and every transaction is stored in your ERP system. The day’s data then clears from the handheld, ready to start the next shift.
By eliminating paper from your sales, accounts and delivery processes, our system streamlines operations, reduces costs and enables you to develop your business. Removing manual data entry and unnecessary duplication frees up valuable time to increase sales and make more deliveries. Same-day and last-minute orders are facilitated and can be communicated with little interruption to the driver, using our two-way messaging function between the dashboard and handheld. As all data is transferred electronically in real time and stored securely within your ERP system, invoices can be generated instantly, human error is minimised and customer queries are quickly resolved. All this adds up to happier drivers, satisfied customers and an increased bottom line.
DreamTec Command is supplied with unlimited dashboard logins, so your business can grow as fast and freely as you allow it.